Chronicles of a Happy Customer: From Kitchen to Couch
Who doesn't love having the best customer experience from their favourite brands?Customers always crave for the best experience possible. That is because they are sold on the brand's product and have built that emotional attachment around it.It is even more apparent in the restaurant industry where customers tend to have favourite restaurants and diners where they are guaranteed to get the very best of their favourite meals. You won't want to compromise the sensation that comes from those meals you love for anything, would you?The restaurant industry is constantly evolving, and so too is customer behaviours. As, online orders and takeout have taken centre stage and become a staple, so as customer behaviours continue to evolve. The busier customers get in their daily activities, the more the need for online delivery services.From Kitchen to Couch - Evelyn's ExperienceAs a senior-level career woman and mother, Evelyn's has quite a lot of responsibilities. She has to juggle with tasks, meetings and deadlines at work as well as taking care of her three kids and cooking for her family. All these tasks are obviously too much for Evelyn to handle.In order to shed some workload, Evelyn decides to contract a food vendor on Eazzy Eats to handle her family's weekly food needs. She uses Eazzy Eats because she has previously purchased meals from vendors on the platform and she was satisfied with the quality of their service.As depicted in Evelyn's experience, the perceived value and experience a customer has when using a brand goes a long way in determining how more they are likely to use it, and ultimately, refer it to others. It is not any different in the restaurant industry where timeliness and speed to having an order processed are some essential features. According to a report when receiving an online order, guests ranked speed as the most important, followed by value, and then the quality of the food.Eazzy Eats is playing a pivotal role in the food ordering and delivery ecosystem in several ways: Bridging the gap between restaurants and customers by connecting them to their preferred meals whenever, and wherever. Digital ordering and delivery have grown 300% faster than dine-in traffic since 2014. The Eazzy Eats platform takes away the burden of indecision as there are a variety of restaurants offering a wide range of services right at your fingertips.With a user-friendly interface and an easy-to-use app, a user has nothing to worry about as the Eazzy Eats takes care of everything right from when the offer is made till it is delivered to the customer in a safe and secured manner.Customers on the Eazzy Eats platform don't have to go out of their way or their busy schedule to enjoy their favourite meals as they can order for it from the comfort of their home or office.More so, with the increasing warning signs of a second wave of the Covid-19 pandemic, residents in Lagos will have one less reason to worry about as they can safely practice social distancing by ordering their meals online by downloading the Eazzy Eats app for Android and Apple phones.Online food ordering has innovatively changed the narrative of how customers of the industry can enjoy their experience. It makes the customer journey a memorable one as it is seamless, fast, and their preferred meals get delivered to them whenever, wherever.
Ergonomics and Healthy Foods in the Workplace
Did you know that an average adult spends more time at their workplace than anywhere else? A survey conducted by Huffington Post affirms this. It reports that an average person spends approximately 13 years and two months of their lives at work. If you factor in overtime, a person could spend an additional year and two months in the workplace.This data helps us understand the crucial role the workplace plays in the economy and our society. The workplace provides our source of income that goes into our everyday needs and expensesHowever, the big question still remains, does this provision have to come at the expense of our health?Don't they say health is wealth?For employees to continue being productive at the workplace, there should be measures and provisions put in place to enable employees to perform their best.One cogent workplace atmosphere to be keenly considered is the ergonomics of the workplace. The importance of this critical workplace requirement cannot be overemphasised. It plays a role in the productivity of employees.What then is Ergonomics?Ergonomics is the process of designing or arranging furniture, products, systems, and devices such that they fit the user in such a way that it minimizes the risk of injury or harm.The essence of ergonomics is to create a suitable, risk-free, and productive work environment by incorporating health and design features relating to positioning and adjustments factoring — body size, height, strength, etc.Ergonomics and the WorkplaceEmployers and companies that prioritize productivity need to pay attention to ergonomics and the role that it plays on how productive employees can be. In 2018, the outcome of a survey indicated that an office worker spends an average of 1,700 hours per year in front of their computer screen — that sums up to over 70 days of sitting at a desk.However, sitting for an extended period can come at a costly price as it has an adverse effect that results in musculoskeletal disorders which includes severe back and waist pains.These ergonomic factors have the tendencies of affecting employee performance and productivity, which is why it is very necessary to introduce healthy work practices in the workplace to reduce its effect on employees and productivity.One of the many ways employers can effectively get around this is by encouraging and promoting healthy food eating patterns in the workplace.Healthy Food in the WorkplaceErgonomics is the process of designing or arranging furniture, products, systems, and devices such that they fit the user in such a way that it minimizes the risk of injury or harm.The essence of ergonomics is to create a suitable, risk-free, and productive work environment by incorporating health and design features relating to positioning and adjustments factoring — body size, height, strength, etc.Ergonomics and the WorkplaceEmployers and companies that prioritize productivity need to pay attention to ergonomics and the role that it plays on how productive employees can be. In 2018, the outcome of a survey indicated that an office worker spends an average of 1,700 hours per year in front of their computer screen — that sums up to over 70 days of sitting at a desk.However, sitting for an extended period can come at a costly price as it has an adverse effect that results in musculoskeletal disorders which includes severe back and waist pains.These ergonomic factors have the tendencies of affecting employee performance and productivity, which is why it is very necessary to introduce healthy work practices in the workplace to reduce its effect on employees and productivity.One of the many ways employers can effectively get around this is by encouraging and promoting healthy food eating patterns in the workplace.Healthy Food in the WorkplaceFood is one of man's basic necessities. It is vital for carrying out our daily activities. The workplace is not exempted from those daily activities. Eating healthy food has an impact on how efficient and productive employees can be in the workplace.Healthy foods are those foods that give an employee the nutrients they need to maintain their health, feel good, and be energised.These nutrients include protein, carbohydrates, fat, water, vitamins, and minerals.A study report in the British Journal of Health Psychology shows that not only can healthy foods provide us with the energy we need; they also can make us happier, more engaged, and more creative.A happy employee tends to be more engaged and motivated. This is because healthy foods contain nutrients that foster the production of dopamine which is essential in the motivation and engagement of employees.Benefits of Healthy Eating at the WorkplaceNot only does healthy eating habits contribute to the reduction of possible ergonomic hazards, but it can also influence the long-term health and wellness of employees.Some of the benefits include;1. Increases employee productivity.2. A boost in the concentration level of employees.3. It helps reduce the tendency of employees suffering from chronic illnesses or injuries at work.4. Decrease in medical claims related to chronic work conditions.Employers can adopt some of the following practices at the workplace to encourage healthy eating1. Developing and implementing workplace policies that promote healthy eating: Incorporating this into the workplace structure improves the mood around the work environment, improves team bonding, and capable of bringing the best out of employees.2. Offering healthy foods in the company cafeteria and during meetings:Providing healthy meal options in the staff cafeteria is an effective way of motivating employees. During meetings or other workplace events, companies can also order healthy meals from eateries using the Eazzy Eats platform, and the meals get delivered to the workplace or at the venue of the meeting.3. Making provisions for a kitchen space, microwave and refrigerator for employees to preserve meals:Having these necessities in the workplace helps employees focus more on their work.4. Circulating of information regarding healthy eating and nutrition through emails: Sending out regular reminders to employees about their health and eating habits can go a long way. It goes to show how much employees matter to the company, which will ultimately have a positive impact on their work input.Employers play a massive role in getting the best of their employees and increasing productivity which will eventually lead to an increase in revenue. Proactively reducing the negative impact of ergonomic hazards and promoting healthy eating in the workplace is one way to ensure increased productivity employee dedication is sustained.WRITTEN BYEazzy EatsOn demand food hub + quick delivery. 🍲 iOS, Android App and Website available. Eat wherever, whenever. https://www.instagram.com/eazzy_eats/Follow
Eazzy Eats Staff Spotlight: Chat With Emmanuel Ojoye
In our maiden Edition of Eazzy Eats Staff Spotlight, Eazzy Eats Media Team gets to chat with Emmanuel Ojoye from the Human Resource Department here at Eazzy Eats. Today, we ask him a number of intriguing questions as we get to know his educational background, lifestyle, motivation and how these factors contribute to his personality and work at Eazzy Eats. Interviewer: Emmanuel, tell us a little about yourself?Emmanuel Ojoye: Well, as you already know, my name is Emmanuel Ojoye. I am very friendly and people-oriented. I had my basic and secondary education here in Nigeria before I proceeded to the University of Ghana where I obtained my Bachelor's degree in Business Administration and Master's degree in Human Resource Management.I: What's your role at Eazzy Eats?E.O: At Eazzy Eats, I am currently the HR Assistant I: Nice! Can you tell us more about this role?E.O: Well as an HR Assistant, my job entails catering for employees' welfare, overseeing the training of employees, ensuring that employees have the necessary tools to do their jobs, and generally ensuring that we all have a good working environment.I: What do you like most about your job?E.O: What I love about my job is that it gives me the opportunity to practice Human Resource management or people management as people refer to it. I get to work with and interact with a lot of interesting personalities.I: As an HR Assistant here in Eazzy Eats what has been the greatest challenge you have had to overcome?E.O: Well I like to say that each day comes with a new challenge but there hasn't been any notable challenge I have encountered.I: What about achievements. What has been your greatest achievement?E.O: One of my major achievements at Eazzy Eats, is that I have been instrumental in building our formidable team. I: As an individual what core values define your personality?E.O: I like being sincere, I like being trustworthy. I value integrity. I basically believe that one should do unto others as they expect others to do unto them.I: How has Eazzy Eats helped your career development?E.O: Eazzy Eats has been a major factor in my career development. It has helped me thoroughly explore the HR profession. There are many areas of the profession I haven't previously explored. But here in Eazzy Eats I explore areas like payroll, office administration and many other aspects.I: Nice! Let's move away from all the tough questions. Tell me something fun about yourself? Who is Emmanuel outside the office?E.O: Outside the office, Emmanuel is an introvert. I like my private and personal space. But I try as much as possible to interact with people. I try to build a cordial relationship with people I come across.I: Do you have any special talents you've been hiding from us?E.O: Haha! I don't have any ‘hidden' talents or skills per se. All the skills I have, I bring them on board for the betterment and growth of Eazzy Eats.I: What keeps you motivated?E.O: Well I am a self-motivated individual. I am motivated by the challenge of accomplishing my tasks each day. I embark on any challenge with a fresh mindset each day. I: What is your favourite quote?E.O: My favourite quote is ‘If opportunity doesn't come knocking at your door, build your door' I: What does this quote mean?E.O: It simply means that we should not always stand akimbo waiting for opportunities. We sometimes need to gather the resources around us to create opportunities for ourselves.I: Interesting one! It's been nice chatting with you, Emmanuel! Thank you for doing this.E.O: It has indeed been a lovely chat. Thank you too for this opportunity.I: It's a wrap for today's edition of Eazzy Eats Staff Spotlight. In our next edition, we'll have another fun chat with yet another exciting staff member. Until next then, goodbye!